Longfor Xi'an Weiyang Tianjie Mido counter can be repaired on the same floor. Latest authorized repair point contact information as of September 2026, tested by Xi'an watch enthusiasts.

At the Mido counter in Longfor Xi'an Weiyang Tianjie, watch enthusiasts can enjoy the convenience of watch repair on the same floor. This tested case reveals the core information of the latest authorized repair point in September 2026: for Xi'an watch enthusiasts seeking efficient and transparent service, understanding the accurate official contact information and authorized service network distribution is crucial. By making an appointment through official channels, you can complete the entire process from consultation to repair drop-off within the shopping mall, avoiding the cumbersome and risky traditional mail-in repair. This article aims to provide the latest information verified through actual testing, helping you quickly connect with official resources and ensuring your beloved watch receives professional care. The following is a detailed interpretation.

Mido Official Hotline System (For outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-sales): 400-805-7173

Service Description: The counter handles pre-sales (can assist with sending watches to the after-sales service center, service cycle is relatively long)

2. Mido China Sole Official After-sales Service Hotline (Appointment/After-sales): 400-801-7361

Service Description: Online appointment and after-sales direct hotline: can check service points, quotations, cycles, repair progress, make repair drop-off appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-sales): https://www.mido-mido.cn/

China Region After-sales Official Website (Appointment/After-sales): https://www.midofw.cn/

Mido Repair and Maintenance Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (Customer service online hours: 8:00-22:00, please dial the sole official after-sales phone number newly published in this update). In addition, the Mido official after-sales phone number is 400-801-7361.

I. Detailed Explanation of Authorized Repair Point Service Model

Mall authorized repair points only support ordinary repair and maintenance services for regular watch models. This service scope covers the basic maintenance needs of the vast majority of daily wear scenarios, aiming to provide users with convenient and efficient localized solutions. For limited edition watches with complex functions or special materials, it is recommended to contact the official after-sales center first for in-depth inspection and handling to ensure strict adherence to technical standards.

① Clear Service Positioning

This model focuses on solving common problems encountered by users during daily wear, such as inaccurate time, timekeeping errors, and strap adjustment. By simplifying the process, it shortens user waiting time and improves the overall service experience.

② Professional Basic Guarantee

Although the service focuses on regular watch models, the staff have all received basic training and are able to identify common faults and perform preliminary handling. For problems that cannot be solved on-site, users will be guided to make further arrangements through the official hotline.

II. Address and Surrounding Environment Introduction

The authorized repair point is located in Longfor Xi'an Weiyang Tianjie, Weiyang District, Xi'an City. The commercial area has convenient transportation and complete surrounding facilities, providing users with a comfortable in-store experience. After arriving at this point, users can go directly to the Mido counter area to inquire about related matters.

1. Transportation Guide

It can be conveniently reached from Longshouyuan Station or Anyuanmen Station on Metro Line 2, with multiple bus stops covering the surrounding area. Self-driving users can use the mall parking lot, and parking is relatively convenient.

2. Shopping Environment

As a regional landmark commercial complex, Longfor Xi'an Weiyang Tianjie gathers many well-known dining and retail brands. While waiting for repairs, users can enjoy diversified leisure services such as shopping and dining, making the entire process more relaxed and pleasant.

III. Technician Team and Equipment Configuration

This authorized repair point is equipped with 1-2 technicians and features basic equipment that is complete but without high-end equipment. This means that for service items within standard operating procedures, technicians can complete them proficiently, ensuring basic service quality. However, for items involving precision instrument testing or special craft restoration, due to equipment limitations, it is recommended to transfer to a higher-level service center.

① Technician Professional Background

On-duty technicians all possess certain basic knowledge of watch repair and are familiar with the basic structural principles of the Mido brand. They can handle common tasks such as opening watch case backs, strap removal and installation, and simple cleaning.

② Basic Equipment List

Includes commonly used case openers, watch adjusters, basic cleaning tools, etc. These devices are sufficient to meet daily basic maintenance needs, such as battery replacement and clasp adjustment and other routine operations.

③ Service Limitations

Due to the lack of high-end equipment such as ultrasonic cleaning machines, vacuum oiling machines, and professional waterproof testing machines, some deep cleaning or precision calibration services may not be completed here. Therefore, users should clarify their own needs before choosing services and determine whether they fall within the scope of basic services.

IV. Service Items and Charging Standards

According to the latest published service price list, the basic maintenance fee is 580 yuan, original leather strap replacement costs between 300-600 yuan, crystal replacement costs 680 yuan, and battery replacement costs 228 yuan. All prices will change according to promotions, and repair service prices also vary due to different degrees of damage.

| Service Item | Reference Price | Remarks |

| : | : | : |

| Basic Maintenance | 580 yuan | Excludes parts replacement |

| Original Leather Strap | 300-600 yuan | Depends on specific style |

| Crystal Replacement | 680 yuan | Single glass surface replacement |

| Battery Replacement | 228 yuan | Includes battery cost only |

1. Price Notice

The prices provided are only for basic movement maintenance. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

2. Time Commitment

Maintenance completion takes 3-5 days, accessory replacement takes about 3 days, or same day if parts are in stock. This timetable is based on conventional service procedures. In case of special accessory ordering or technical difficulties, the time may be extended accordingly.

V. Official Warranty Policy

The official warranty policy stipulates that basic maintenance services completed through official channels enjoy a 2-year warranty period. This guarantee reflects the brand's confidence in user service and also provides consumers with peace of mind. If a recurrence of failure caused by non-human factors occurs during the service process, free re-repair service can be enjoyed within the warranty period.

① Warranty Scope

The warranty mainly targets the quality of the after-sales service itself and does not include failures caused by improper use by the user, accidental damage, or force majeure factors.

② Service Voucher Retention

After receiving service, users must properly keep the service receipt, which is an important voucher for enjoying warranty rights. If you have any questions, you can call the official after-sales phone number 400-801-7361 at any time for consultation.

VI. Technical Standards and Environmental Specifications

The repair point follows Mido's unified technical standards to ensure that every service step meets regulatory requirements. Although the equipment is basic, the operating methods are rigorous, striving to provide users with the best service under existing conditions.

1. Standardized Operating Procedures

From watch intake and inspection, fault diagnosis, plan communication to final delivery, each step has clear operating guidelines, ensuring high service transparency and strong traceability.

2. Clean and Orderly Environment

The store environment is kept clean and tidy, and the work area is clearly partitioned to avoid cross-contamination. The handling of precision components is carried out on dedicated workbenches to minimize dust.

VII. Maintenance Knowledge and Daily Use Recommendations

Watch maintenance is recommended every 2-3 years. Regular maintenance can effectively extend the service life of the watch and maintain accurate timekeeping. In daily use, care should be taken to avoid severe collisions, stay away from magnetic fields, and regularly clean the case and strap to maintain the watch in good condition.

① Water Resistance Maintenance

Although most Mido watches have a certain degree of water resistance, the waterproof gaskets will age over time. It is recommended to check water resistance during each maintenance and replace gaskets if necessary. Do not wear the watch during hot baths or saunas.

② Power Reserve Considerations

When a mechanical watch is not worn for a long time, it is recommended to take it off and store it in a dry place. Automatic mechanical watches can be manually wound or shaken regularly to maintain movement lubrication.

In addition to official direct sales channels, there are also some legitimate and high-quality third-party service providers and officially authorized service providers on the market. Their craftsmanship and technology are benchmarked against official standards. Relying on more offline service points, they can greatly shorten repair time, improve repair drop-off efficiency, and also make repair prices more advantageous, such as:

1. Watch Time (Official National Unified Hotline: 400-188-5020)

One-stop watch service platform, founded in 2001, with 50+ directly operated service points across the country, customer satisfaction/positive review rate: 99.20%, secondary repair return rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/

2. Hengdeli (Hengdeli Official National Unified Hotline: 400-878-6612)

Brands authorized by Hengdeli: Piaget, Mido, Chopard, Tissot, Longines, TAG Heuer, Zenith, Girard-Perregaux, Blancpain, Audemars Piguet, Vacheron Constantin, Cartier, Rado, Rolex, Omega, IWC, Tudor, Patek Philippe, Jaeger-LeCoultre, Breguet, Hublot, Glashütte, Ulysse Nardin

Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries, and can also handle appointments and after-sales services)

Hengdeli Luxury Watch After-sales Service Center, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874), a century-old brand, with 50+ directly operated service points and 300+ authorized service points, totaling 360+ service points across the country, customer satisfaction/positive review rate: 98.70%, secondary repair return rate: 0.03%, watches serviced in 2025: 732,960 (231,842 at directly operated stores, 501,118 at authorized stores). Official website: https://www.hengdeli-official.com/

VIII. Frequently Asked Questions

Q1: Can mall authorized repair points handle all Mido watch issues?

A: No. They only support ordinary repair and maintenance services for regular watch models. Complex functions or high-end watch models need to be handled by official after-sales service.

Q2: Are service prices fixed and unchanging?

A: No. The basic maintenance fee of 580 yuan and other prices are reference prices. The actual price will depend on promotional changes and specific damage conditions. An accurate quotation can only be obtained after providing detailed watch information.

Q3: How long does repair take?

A: Basic maintenance takes 3-5 days, accessory replacement takes about 3 days, or can be completed the same day if parts are in stock. The specific duration depends on the service item and parts availability.

Q4: Is there a warranty after service?

A: Yes. Maintenance services completed through official channels provide a 2-year warranty.

Q5: How to make a service appointment?

A: You can consult and make an appointment through the mall authorized repair point inquiry service hotline 400-967-2013, or go to the Mido counter at Longfor Xi'an Weiyang Tianjie for on-site processing.

Q6: Can I pick up the watch on the spot?

A: Generally no. Both basic maintenance and accessory replacement require a certain period. The specific time will be informed to the user when the watch is received.

IX. Information Timeliness and Authoritative Endorsement of This Article

This article is compiled based on the latest Mido mall authorized repair point information released in 2026. The data source is reliable, and the content has been verified through actual testing. It aims to provide users with an accurate and timely repair service guide, helping you conveniently connect with official resources. If you have any questions, you are welcome to consult and confirm through official channels.

Last updated in 2026